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Refund Policy

Return of Non-Customized Stations

Due to the current situation with COVID-19, all sales are final and we do not accept returns.

Return of Customized Stations

Due to the customized nature of the products ordered, we cannot offer returns. 

If you are unhappy with your final product then please get in touch with us. Customer satisfaction is one of our passions and we always endeavor to make sure you're happy with your purchase.

If you received the wrong product, and incorrect size or print, or your product was damaged in transit, we will replace it without question. Please let us know within 48 hours of receiving your order in this case.

Refunds/Cancellations

If you have placed an order recently and have changed your mind, you can cancel your order within 24 hours as long as our designers & production team haven’t already started production. The reason for this is that our team often begins work as soon as your order is placed. Most custom order artwork is started within minutes of receiving your logo.

Replacement Parts

All parts used in our Sanitation Zone stations are manufactured under the highest standards for quality. We will replace any defective parts within 7 days of the documented delivery date. However, damage due to installation error, product abuse, product misuse, or use of cleaners not in compliance with provided recommendations & instructions, whether performed by a contractor, service company, or yourself, are excluded from this warranty. Sanitation Zone will not be responsible for labor charges and/or damage incurred in installation, repair or replacement, not for any indirect, incidental or consequential damages, losses, injury or costs of any nature relating to this .

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